Much has been made of Dr. Scott Haig's article in CNN/Time Magazine's article called, "When the Patient is a Googler." It seems a patient with a problem knee made an appointment to see Dr. Haig, and armed with information she pulled from the internet, she asked some questions he objected to.
The New York Times noted the article. Here on About.com, Mary Shoman, the Thyroid Guide, took exception to Dr. Haig's firing of his patient. Mary believes Dr. Haig is intimidated by an empowered patient. I understand why she sees it that way because that's what the headline would lead us to believe.
I see it differently. In fact, I believe Dr. Haig misdiagnosed his own relationship with the patient. I think he dismissed his patient not because she was a googler, or even an empowered patient. Instead, I think he dismissed her because she was obnoxious and rude, and was waiting for someone -- anyone -- to tell her what she wanted to hear, instead of facing the reality of her knee problem. Dr. Haig wasn't towing her wishful thinking line. She treated him like there was something wrong with him, instead of facing the reality that something was indeed wrong with both her knee AND her attitude.
When it comes to a collaborative relationship between doctors and patients, it's all about respect. In this case, neither doctor nor patient was being very respectful. It's better they won't work together because without respect there won't be compliance either. And without compliance, there will be no improvement to either that patient's knee OR that doctor-patient relationship.