Denied care due to transferred records
- Called dr after er visit to get meds for bad fall. Opening at 3pm with diff doc (mine was out). Office staff called back said they transferred my medical records and it's policy not to see a patient when this is done. No I could not get in to see current dr. I was in severe pain the whole weekend, even the er would not see me even though office staff said they would. This is not just a problem for baby boomers, I'm in my 30's. Refusal of care needs to be fixed, it shouldn't even be a statement in the English language.
- —Guest Courtney
Physical therapy denial
- I have dealt with Resurgeons for years, several surgeries and a ton of PT. Today I show up for a PT appointment, as prescribed by my physician, and I just happen to mention that I have always had Tri-Care as a secondary, I had just never used it nor had I any intention of using it because I have a dependable primary insurance provider. They immediately informed me that they would not provide me with care because of the fact that I happened to have tri-care! So of course I asked why, as it would never come into play. The girls at the desk said they really did not know why, just that they had to deny care to anyone that happened to have Tri-Care. Now here is the interesting thing, this, denial of service only applies to their Physical therapy department, resurgeons physicians will still see me. But really do I want to deal with a company that denies people care because they happen to have the insurance the government provides to all disabled veterans?
- —Guest WONeal
Do not complain
- I loved my doc but her staff always bungled my records, lost my phone messages, gave me the wrong answers, and had mistakes on my billing. Since I have several different medical issues of late, I was in contact with them a lot recently and it became like a joke that whatever the staff did they messed it up (ultimately costing me more co-pays for visits I didn't need to make). At my 5th trip to my pharmacist in a week, we were talking about all the times I had been there and had to go back, etc. and I said I love my Doctor but her staff is incompetent. Three days later I got a registered letter saying they are terminating our relationship because they are unable to meet my standards.
- —Guest Kat
- went to the ER. told the dr I didnt have insurance and didn't need an xray. he refused treatment. asked him if he had insurance and he told me he had all sorts of insurance. then told me to go to a neighboring hospital because I had a bad attitude. I was treated like a criminal not worth their time.
- —Guest stef
Denied Care After ER Referral
- I was seen in the ER three times in one week, for Thunderclap headaches, which is a sign of aneurysm. The third time I had one, I went to a different hospital with a severe headache. They treated me like a drug seeker and sent he home with a terrible headache! They referred me to a neurologist to be seen in 2-3 days. After calling the office several times, they finally called me a month and a half later! They said they couldn't see me! I am shocked and appalled!! ER Referral and the doctor won't see me! WOW!!! I am still scared that there is something very wrong. I had to look for a different doctor. I was supposed to be seen in 2-3 days! I have had non stop headaches since!! What happened to the 'hypocritical' oath? That's what it is these days! Hypocritical! They only care about money! And I have excellent insurance! I just want to know what's wrong!
- —Guest Christine McK
denied spinal disc care
- I was denied care for a disc that is pressing on the vagus nerve. No ability to eat and it's affecting all the organs. No explanations except for asking for my birth date and then refusing me remedial treatment. What can I do about the descrimination?
- Urgent Care, Emergency, and the Personal Care Physician all misdiagnosed my neck, head, and gastrointestinal pain. One symptom I had was chronic body odor. I mentioned that BO was a symptom of Candida. He laughed. He said BO is bacterial on the outside. I requested antibiotics. Twice. Pain get worse. Now learned that Candida is fungal. My Dr. HAD to KNOW that and gave them to me! The worst thing for fungal infections. I think the infection is in the mastoid bones hence the severe neck and head pain. I called to try to see another doctor today... she began taking lots personal info when I interrupted & asked if they had any openings before I give all this info? She said it depends on what meds you're taking. I am not taking any. She called back in 5 minutes and said we wont be able to see you for many months. You need to get a different Dr. When I asked to be transferred to Dr. xxx, she said I am not able to transfer your call at this time. BLACKLISTED.
- —Guest Guest
Denied care due to pregnancy
- I told my pain management doctor I'm pregnant, ad she refused to write anymore prescriptions for me. The problem is I been o narcotic medicatin for a year, and she will not taper me off. I'm scared I wil go through withdrawal while pregnant. I'm scared to lose the baby.
- —Guest Reykrs
genocide in richmond va
- The Richmond Editorial page forment rage against bsby boomer and hss incited local dr to denie care. Just ignore complaints and refer, refer snd refer, to a dr who will Not provide care... it called denisl of care and services. It it endemic here in Richmong. I have proof by recordings made.
- —Guest robert fallin
7.00 Denied me Preventative OBGYN Care
- Unbelievable! I have been a patient of this office since 1994. Was turned away for 7.00. I just happen to leave my wallet at home. It was never even mentioned when I made my appointment.
- —Guest YP
New patient criteria??
- Upon moving to a new part of the country, I was injured on my job by a co-worker. I had been treated by the workers comp doctor. After being jerked around by work and their doctors I was released from workers comp and told I had to deal with my own physicians. Now every doctor's office I call to ask if they are accepting new patients has criteria I must meet before I can be a patient. The first question they ask is "what meds are you taking?", when I tell them currently none (that's why I'm seeking a doctor-duh) they say if I need ANY kind of pain management they don't issue those kinds of meds nor do they refer their patients for pain management. How am I ever suppose to get treatment if they all refuse to see me and even assess my condition? And if I withhold my condition, they could refuse to treat me once I get into their office and that would be even more frustrating. When did doctors start interviewing patients before seeing them? Are they suppose to treat well ppl or the ill?
- —Guest E. Ryan
- Things were fine with my medication taper & a new first year resident. About 6 months into his training though he delivered an ultimatum that the taper be completed in a week. Not medically possible - sheer negligence. Colleagues mediated the case while under stress I stopped eating. A specialist consulted. Resident admitted error & apologized. Now, months later, Dr. Duplicity says he doesn't want to fire me but is doing everything possible to do just that. It's called abandonment & legally a Dr. may not withhold medication, must ensure you get transferred to someone who will provide the same exact care, can't dismiss you for failure to pay bills. This doctor even pushed me to sign a urine drug test contract on the spot w/o reading it. Language basically said that any positive result would result in dismissal. I'm not even on pain medication & you call visually tell the paragraph was a hasty amendment to original. Best guess? My resident is being pushed by higher ups over P4P scores.
- —Guest Wrongful Death Waiting to Happen
denied medical care due to money
- I have a large hernia and had a ct scan to show it - I just got a call for the surgeons office I was referred to. They say I have to pay $160.00 or the doctor won't see me. I have insurance - how can they deny me any kind of medical care. In my opinion this violates the "first do no harm" part of the oath they take as physicians. Telling me I can't get care because of money puts me in a position of having to wait until I have the money at all one time - which won't happen soon - with a condition that could become life threatening. I am telling friends/family to sue them if this happens.
- —Guest JeanneS
Fractured Ankle Leads to HIPAA Violation
- In 2005 I had fractured my ankle and needed a note for my employer to get accommodations for a seat. My doctor provided the note but added to contact her for further information. I politely informed her I had not given consent to speak with my employer! She reported me on her violation of HIPPA to the top and got me kicked out of Kelsey!!! So I never filed a lawsuit but could have!!!
- —Guest Anonymous in humble texas
- In a nutshell....My granddaughter was refused medical attention because her mom has insisted to the Dr that he cannot talk to the dad. The dad has her half the year. So we had to take her to the ER and they almost didnt see her
- —Guest barbara tucker