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Reader Submissions: When Health Advocates Work with Patients to Improve their Healthcare Outcomes

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More and more patients are finding that they cannot get the medical care they need unless someone helps them get it. While sometimes there are loved ones and family caregivers who can step in to help, frequently patients must find professional help from patient or health advocates or navigators.

If you are a professional advocate, whether you work independently, for an advocacy company, in a hospital or another organization, please share your story of how you were able to help a patient improve his or her outcome. We ask only that you take care not to reveal any information about your patient that could be personally identifiable by the public.

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What was his/her diagnosis, or symptoms, or what kinds of decisions did they need your help with?
What types of services did you provide? How did it improve their outcome?

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What can others who face similar challenges and read your story learn about improving their own outcomes?

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